John Chisholm is the founder, former CEO and chairman of Decisive Technology, a pioneer in online survey software (now part of Google), and of CustomerSat, a leading provider of enterprise feedback management systems (now part of MarketTools). A 30-year veteran executive of Silicon Valley, he holds bachelor’s and master’s degrees in electrical engineering and computer science from MIT and an MBA from Harvard Business School. He chairs the MIT Club of Northern California, serves as trustee of the Santa Fe Institute, as member of the MIT Corporation Development Committee, and as mentor with the MIT Venture Mentoring Service. Previously, he has served as Chairman of the Board of the Stanford Institute for the Quantitative Study of Society, one of Stanford’s twelve independent laboratories; as a member of the visiting committee of the MIT Department of Mathematics; and as vice president of the worldwide MIT Alumni Association. He is author or co-author of two patents in online polling. We met with Mr. Chisholm in the San Francisco bay area to explore his thoughts on the benefits and challenges of entrepreneurship.

Kaizen: You have founded two high-tech companies, Decisive Technology and CustomerSat. Were you technically oriented as a youth?

Chisholm: I think you would say so. I liked to take clocks apart and try to figure out how the gears and springs worked together. I grew up in Jupiter, Florida, a small town about 20 miles north of West Palm Beach. In junior high school, my best friend Al Pion and I each memorized pi to over 100 decimal places—we would recite it alternating the digits, like tossing a ball back and forth. Talk about geeky!

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In our latest issue of Kaizen we feature an interview with John Chisholm, founder of Decisive Technology, a pioneer in online survey software (and now part of Google), and CustomerSat, a leading provider of enterprise feedback management systems (now part of MarketTools).

Also featured in Kaizen are: this semester’s Introduction to Philosophy student essay contest winners – Bronson Garcia, Mona Khalifeh, and Erica Price; Guest Speaker William Kline; and news about our professors.

A PDF version of Kaizen is available here. We will soon post separately the full interview with Mr. Chisholm.

If you would like to receive a complimentary issue of the print version of Kaizen, please email your name and postal address to CEE [at] Rockford.edu.

Dr. Stephen Hicks, CEE’s Executive Director, talks with Dr. Jerry Kirkpatrick, a Fall 2009 CEE guest speaker, about his book, In Defense of Advertising. Dr. Kirkpatrick addresses several typical criticisms of advertising and explains why advertising is important to a healthy, productive capitalist society.

Watch Parts I & II of the interview below.

Part I:

In our latest issue of Kaizen we feature an interview with David Checketts, former CEO of New York’s Madison Square Garden, and now Chairman of SCP Worldwide, which owns the St. Louis Blues of the NHL and the Major League Soccer team Real Salt Lake.

Also featured are a course-development project by Professor Bill Lewis, a paper given by Professor Shawn Klein at a sports ethics conference, and an international conference organized and hosted by Professor J. J. Asongu.

A PDF version of Kaizen is available here. We will soon post separately the full interview with Mr. Checketts.

If you would like to receive a complimentary issue of the print version of Kaizen, please email your name and postal address to CEE [at] Rockford.edu.

The latest issue of Kaizen features our interview with Steve Mariotti, founder of the Network for Teaching Entrepreneurship (NFTE), an organization dedicated to providing entrepreneurship education to low-income youths.

Also featured in Kaizen are CEE guest speakers David Mayer and C. Bradley Thompson, an interview with Steve Kadamian on his entrepreneurship course, and a report on the 2009 High School Entrepreneur Day.

A PDF version of Kaizen is available here. We will soon post separately the full interview with Mr. Mariotti.

If you would like to receive a complimentary issue of the print version of Kaizen, please email your name and postal address to CEE [at] Rockford.edu.

CEE’s Stephen Hicks’s essay on “What Business Ethics Can Learn from Entrepreneurship” [pdf] was published in the Spring 2009 issue of the Journal of Private Enterprise, edited by Edward Peter Stringham.

The abstract:

“Entrepreneurship is increasingly studied as a fundamental and foundational economic phenomenon. It has, however, received less attention as an ethical phenomenon. Much contemporary business ethics assumes its core application purposes to be (1) to stop predatory business practices and (2) to encourage philanthropy and charity by business. Certainly predation is immoral and charity has a place in ethics, but neither should be the first concerns of ethics. Instead, business ethics should make fundamental the values and virtues of entrepreneurs — i.e., those self-responsible and productive individuals who create value and trade with others to win-win advantage.”

The latest issue of Kaizen features our interview with Jerry Reinsdorf, owner of the Chicago Bulls, Chicago White Sox, and many real estate ventures. Also featured in this issue of Kaizen are a mini-interview with Professor Shawn Klein on his sports ethics course, as well as reports on Professor Langston, who received a course grant, and the prize-winning essays of five students in the Business and Economic Ethics course—Naomi Byars, Jennifer LaSarre, Kathreen Atkerson, Seth Kryder, and Brittney Leach.

A PDF version of Kaizen is available here. We will soon post separately the interview with Mr. Reinsdorf.

If you would like to receive a complimentary issue of the print version of Kaizen, please email your name and postal address to CEE [at] Rockford.edu.

Rockford College philosophy professor Stephen Hicks’s essay entitled “Ethics and Economics” was published in The Concise Encyclopedia of Economics, edited by David Henderson, Ph.D. The Concise Encyclopedia of Economics is the second edition of The Fortune Encyclopedia of Economics, which was published to acclaim in 1993, and includes essays by “Nobel Prize winners Gary Becker and George Stigler, former presidential economic advisors, financial columnists, and economists such as Armen Alchian, Don Boudreaux, Deepak Lal, Anna Schwartz, Lawrence Summers, and Murray Rothbard.”